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How bdtbaji Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our lobby — and how we protect it.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and device dataYour right to request changesBangladesh-applicable terms
bdtbaji How bdtbaji Handles Your Personal Data
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use SSL encryption across every page of the lobby, including at the point where your bKash, Nagad or Rocket payment details are entered. Cookies on this site are limited to session management, preference storage and aggregate analytics — we do not use advertising trackers that follow you off-site. Account access is protected by a one-time password sent to your registered mobile number each time you log in from a new device. Your data is not shared with game studios such as Pragmatic Play or Evolution beyond the anonymised session data those providers need to run the games you open.

SSL Encryption

Every connection to your account — deposits, withdrawals, game sessions — runs over SSL. Your bKash and Nagad transaction data passes through an encrypted channel at every step.

Cookie Control

We use session and preference cookies only. You can adjust cookie permissions from the settings link in the site footer; blocking analytics cookies does not affect your account or payments.

OTP Account Access

Logging in from a new device triggers a one-time password to your registered number. This keeps your account secure even if your password is compromised elsewhere.

Data Retention Policy

We keep active account data for the life of your account. After closure, records are retained only as long as applicable rules require, then deleted or anonymised.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or remove the personal data we hold on your account, our support team is the direct route. Requests are handled by the same team that manages account and wallet queries, so you can raise a data question alongside any bKash, Nagad or Rocket payment issue in one contact. We aim to acknowledge every data request promptly and resolve it within the period required by applicable rules.

Live Chat Open the chat widget from any page in your account. Describe your data request clearly — our team will log it and confirm next steps in writing.
Email Support Send your data request to our support address listed in your account settings. Include your registered mobile number so we can verify your identity before acting.
Account Help Centre Log in, go to Account Settings, and select Privacy Request. This path lets you flag specific data points — transaction logs, wallet references or session records — directly.

Your Privacy Questions, Answered

These are the questions we get most often about how your data is handled on this platform. If your question is not here, contact us through live chat or the privacy request path in your account settings.

We collect your name, contact details and any identity documents needed for verification. Transaction references from bKash, Nagad or Rocket deposits are also stored against your account.

Only the transaction reference needed to confirm your deposit is shared with the relevant payment processor. We do not pass your full wallet credentials or mobile banking PIN to any third party.

Log in, go to Account Settings, and use the Privacy Request option. Alternatively, contact us via live chat or email with your registered mobile number for identity verification.

We use session and preference cookies. Analytics cookies can be turned off from the footer settings link. Disabling them does not affect your account balance, payments or game access.

After account closure, we retain records for the period required by applicable rules, then delete or anonymise them. Active account data is held for the full life of your account.

We collect approximate location and device type to serve the correct interface — particularly important for mid-range Android devices. This data is used for session management only, not for profiling.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.